Oukitel Android Mobile Online Store

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    • Q:
      How can we Update this or any Oukitel Phone with a newer Android Version? This Phone has Android 7 0 as standart but now here is Android 9.
      From y-cyas at 10/20/2018 12:55 AM
    • A:
      Oukitel Mobile
      Thank you for your mail.
      When we get the latest firmware ROM, we will update it on our website.
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    • Q:
      Hello. Do you phones work in South Africa and if yes how long is shipment. If i have issues with the phone were will i take it for repairs?
      From Seavers at 9/12/2018 11:30 AM
    • A:
      Oukitel Mobile
      Thank you for your mail.
      Yes, Our phones can work in South Africa,
      Please refer to our shipping estimations below:
      1) Expedited Shipping: 3-7 business days
      2) Unregistered Air Mail & Registered Air Mail: 10-25 business days
      All are under one year warranty. (Excluding the accessories). If any problem, pls contact our after-sale customers service at any time.
      You can buy it here: https://www.oukitel-store.com/oukitel-k10.html
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    • Q:
      What if I need to change its battery, it's charger, adapter or cord or I request for accessories. where should I go?
      From Nelson at 9/4/2018 9:28 AM
    • A:
      Oukitel Mobile
      Thank you for your mail.
      Can you tell us your order number? We support a 1-year warranty.
    • Do you find this question helpful?   
    • Q:
      Where will I fix my Oukitel in Guangzhou, China
      From NONSENSE UKATU at 7/12/2018 5:47 AM
    • A:
      Oukitel Mobile
      Thank you for your mail.
      Could you please tell us your order number? we will check it for you soon.
    • Do you find this question helpful?   
    • Q:
      It supports the function of Face Unlock?
      From Valerie at 7/11/2018 8:20 PM
    • A:
      Oukitel Mobile
      Thank you for your mail.
      It supports the face unlock function, you can buy it at here: https://www.oukitel-store.com/oukitel-k10.html
    • Do you find this question helpful?   
    • Q:
      Will you guys installed the Google Play Stores?
      From Halfrith at 6/21/2018 8:28 PM
    • A:
      Oukitel Mobile
      Thank you for your mail.
      The Google Play will be installed, you can buy it at here: https://www.oukitel-store.com/oukitel-k10.html
    • Do you find this question helpful?   
    • Q:
      If I order it now, How long will I get it. Thanks in advance.
      From Berg at 6/11/2018 12:14 AM
    • A:
      Oukitel Mobile
      Thank you for your mail.
      The general shipping time (Excluding the processing time) DHL is 3 to 5 business days, EMS is 10 to 15 days (DHL remote area),you can check whethere your address is DHL remote area here: http://dct.dhl.com/input.jsp?langId=cn&originCCId=CN# , but different country may be different due to customs clearance.
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    • Q:
      I heard from my friend that it is a little delay, and is it ready to send out now?
      From Abie at 6/10/2018 8:43 PM
    • A:
      Oukitel Mobile
      Thank you for your mail.
      It is in stock, and usually all our products will be sent out within three business days.
      You can buy it at here: https://www.oukitel-store.com/oukitel-k10.html
    • Do you find this question helpful?   
    • Q:
      does it support Burmese?
      From Clara at 6/7/2018 8:54 PM
    • A:
      Oukitel Mobile
      Thank you for your mail.
      It does support Burmese.
    • Do you find this question helpful?   
    • Q:
      i want buy a case for my OUKITEL K10. where can i buy it?
      From Leon at 6/7/2018 8:52 PM
    • A:
      Oukitel Mobile
      Thank you for your mail.
      The case of OUKITEL K10 will be contained in the package if you buy OUKITEL K10 on our website www.oukitel-store.com .
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