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Q:How can we Update this or any Oukitel Phone with a newer Android Version? This Phone has Android 7 0 as standart but now here is Android 9.From y-cyas at 10/20/2018 12:55 AM
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A:Oukitel Mobile
Thank you for your mail.
When we get the latest firmware ROM, we will update it on our website. - Do you find this question helpful?
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Q:Hello. Do you phones work in South Africa and if yes how long is shipment. If i have issues with the phone were will i take it for repairs?From Seavers at 9/12/2018 11:30 AM
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A:Oukitel Mobile
Thank you for your mail.
Yes, Our phones can work in South Africa,
Please refer to our shipping estimations below:
1) Expedited Shipping: 3-7 business days
2) Unregistered Air Mail & Registered Air Mail: 10-25 business days
All are under one year warranty. (Excluding the accessories). If any problem, pls contact our after-sale customers service at any time.
You can buy it here: https://www.oukitel-store.com/oukitel-k10.html - Do you find this question helpful?
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Q:It supports the function of Face Unlock?From Valerie at 7/11/2018 8:20 PM
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A:Oukitel Mobile
Thank you for your mail.
It supports the face unlock function, you can buy it at here: https://www.oukitel-store.com/oukitel-k10.html - Do you find this question helpful?
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Q:Will you guys installed the Google Play Stores?From Halfrith at 6/21/2018 8:28 PM
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A:Oukitel Mobile
Thank you for your mail.
The Google Play will be installed, you can buy it at here: https://www.oukitel-store.com/oukitel-k10.html - Do you find this question helpful?
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Q:If I order it now, How long will I get it. Thanks in advance.From Berg at 6/11/2018 12:14 AM
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A:Oukitel Mobile
Thank you for your mail.
The general shipping time (Excluding the processing time) DHL is 3 to 5 business days, EMS is 10 to 15 days (DHL remote area),you can check whethere your address is DHL remote area here: http://dct.dhl.com/input.jsp?langId=cn&originCCId=CN# , but different country may be different due to customs clearance. - Do you find this question helpful?
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Q:I heard from my friend that it is a little delay, and is it ready to send out now?From Abie at 6/10/2018 8:43 PM
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A:Oukitel Mobile
Thank you for your mail.
It is in stock, and usually all our products will be sent out within three business days.
You can buy it at here: https://www.oukitel-store.com/oukitel-k10.html - Do you find this question helpful?
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