Questions about OUKITEL K10 6GB 64GB Helio P23 Octa Core 4G LTE Smartphone 6.0 inch 18:9 Display 11000mAh Battery Face ID 4 Cameras Black

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OUKITEL K10 6GB 64GB Helio P23 Octa Core 4G LTE Smartphone 6.0 inch 18:9 Display 11000mAh Battery Face ID 4 Cameras Black /
Product Questions

- Q:
  How can we Update this or any Oukitel Phone with a newer Android Version? This Phone has Android 7 0 as standart but now here is Android 9.
  From y-cyas at 10/20/2018 12:55 AM
- A:
  
  Oukitel Mobile
  Thank you for your mail.
  When we get the latest firmware ROM, we will update it on our website.
- Do you find this question helpful?

- Q:
  Hello. Do you phones work in South Africa and if yes how long is shipment. If i have issues with the phone were will i take it for repairs?
  From Seavers at 9/12/2018 11:30 AM
- A:
  
  Oukitel Mobile
  Thank you for your mail.
  Yes, Our phones can work in South Africa,
  Please refer to our shipping estimations below:
  1) Expedited Shipping: 3-7 business days
  2) Unregistered Air Mail & Registered Air Mail: 10-25 business days
  All are under one year warranty. (Excluding the accessories). If any problem, pls contact our after-sale customers service at any time.
  You can buy it here: https://www.oukitel-store.com/oukitel-k10.html
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- Q:
  What if I need to change its battery, it's charger, adapter or cord or I request for accessories. where should I go?
  From Nelson at 9/4/2018 9:28 AM
- A:
  
  Oukitel Mobile
  Thank you for your mail.
  Can you tell us your order number? We support a 1-year warranty.
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- Q:
  Where will I fix my Oukitel in Guangzhou, China
  From NONSENSE UKATU at 7/12/2018 5:47 AM
- A:
  
  Oukitel Mobile
  Thank you for your mail.
  Could you please tell us your order number? we will check it for you soon.
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- Q:
  It supports the function of Face Unlock?
  From Valerie at 7/11/2018 8:20 PM
- A:
  
  Oukitel Mobile
  Thank you for your mail.
  It supports the face unlock function, you can buy it at here: https://www.oukitel-store.com/oukitel-k10.html
- Do you find this question helpful?

- Q:
  Will you guys installed the Google Play Stores?
  From Halfrith at 6/21/2018 8:28 PM
- A:
  
  Oukitel Mobile
  Thank you for your mail.
  The Google Play will be installed, you can buy it at here: https://www.oukitel-store.com/oukitel-k10.html
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- Q:
  If I order it now, How long will I get it. Thanks in advance.
  From Berg at 6/11/2018 12:14 AM
- A:
  
  Oukitel Mobile
  Thank you for your mail.
  The general shipping time (Excluding the processing time) DHL is 3 to 5 business days, EMS is 10 to 15 days (DHL remote area)，you can check whethere your address is DHL remote area here: http://dct.dhl.com/input.jsp?langId=cn&originCCId=CN# , but different country may be different due to customs clearance.
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- Q:
  I heard from my friend that it is a little delay, and is it ready to send out now?
  From Abie at 6/10/2018 8:43 PM
- A:
  
  Oukitel Mobile
  Thank you for your mail.
  It is in stock, and usually all our products will be sent out within three business days.
  You can buy it at here: https://www.oukitel-store.com/oukitel-k10.html
- Do you find this question helpful?

- Q:
  does it support Burmese?
  From Clara at 6/7/2018 8:54 PM
- A:
  
  Oukitel Mobile
  Thank you for your mail.
  It does support Burmese.
- Do you find this question helpful?

- Q:
  i want buy a case for my OUKITEL K10. where can i buy it?
  From Leon at 6/7/2018 8:52 PM
- A:
  
  Oukitel Mobile
  Thank you for your mail.
  The case of OUKITEL K10 will be contained in the package if you buy OUKITEL K10 on our website www.oukitel-store.com .
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