Questions about OUKITEL K10000 Pro 3GB 32GB MT6750T Octa Core 4G LTE Smartphone 5.5 inch 10000mAh Battery 12V/2A Quick Charge Black

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OUKITEL K10000 Pro 3GB 32GB MT6750T Octa Core 4G LTE Smartphone 5.5 inch 10000mAh Battery 12V/2A Quick Charge Black /
Product Questions

- Q:
  It supports IP68 function?
  From Janine at 6/24/2018 8:38 PM
- A:
  
  Oukitel Mobile
  Thank you for your mail.
  It do not support the IP68 function, you can look at here: https://www.oukitel-store.com/oukitel-k10000-pro.html
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- Q:
  when the OS will be upgraded from Android 7.0 to Android 8.0? Thank you a lot.
  From Blithe at 6/11/2018 1:03 AM
- A:
  
  Oukitel Mobile
  Thank you for your mail.
  When we get the upgrade files, we will upgrade the OS as soon as possible.
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- Q:
  How long is the standby time?
  From Blake at 6/11/2018 12:58 AM
- A:
  
  Oukitel Mobile
  Thank you for your mail.
  the battery capacity is 10000mAH. 4G Standby: 33Days, 3G Standby: 55Days, 2G Standby: 77Days
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- Q:
  It supports the French language?
  From Ada at 6/10/2018 9:00 PM
- A:
  
  Oukitel Mobile
  Thank you for your mail.
  It supports the French language, you can look and buy it at here: https://www.oukitel-store.com/oukitel-k10000-pro.html
- Do you find this question helpful?

- Q:
  When it can be upgraded to Android 8.0?
  From Pheobe at 5/30/2018 8:42 PM
- A:
  
  Oukitel Mobile
  Thank you for your mail.
  When we get the files as you said, we will update it on our website.
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- Q:
  My phone has started to open programs without me touching. The touchscreen will not work properly, the LCD shakes.
  
  I cannot download the files from the website to reset it. I need to know how to fix this.
  
  Regards,
  
  DC Robertson
  From DC Robertson at 5/28/2018 5:16 PM
- A:
  
  Oukitel Mobile
  Thank you for your mail.
  Could you please tell us your order number? we will check it for you soon.
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- Q:
  Does it works in Italy with vodafone ?
  From Neyin at 5/18/2018 8:57 PM
- A:
  
  Oukitel Mobile
  Thank you for your mail.
  It supports the Bands as follow:
  2G: GSM Band 2/3/5/8 (850/900/1800/1900MHz)
  3G: WCDMA 900/2100MHz
  4G: FDD-LTE Band 1/3/7/8/20
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- Q:
  Please share me the Bands it supports?
  From Irma at 5/13/2018 8:18 PM
- A:
  
  Oukitel Mobilw
  Thank you for your mail.
  It supports the Bands as follow:
  2G: GSM Band 2/3/5/8 (850/900/1800/1900MHz)
  3G: WCDMA 900/2100MHz
  4G: FDD-LTE Band 1/3/7/8/20.
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- Q:
  How about the warranty? If i am not satisfied with it then can i send it back?
  From Emele at 5/8/2018 1:31 AM
- A:
  
  Oukitel Mobile
  Thank you for your mail.
  We do not support send back for the reason like " i am not satisfied ".
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- Q:
  Which delivery you cooperate? Contains DHL?
  From Allan at 5/2/2018 11:57 PM
- A:
  
  Oukitel Mobile
  Thank you for your mail.
  We support DHL/EMS etc Express Shipping. We will use the most convenient shipping way according to your shipping address. DHL Remote Area will send EMS.
  You can look and buy it at here: https://www.oukitel-store.com/oukitel-k10000-pro.html
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